Super Service
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Super Service is a two-hour interactive workshop for front of the house employees which is tailored to your operation. This class is taught at your location.
Topics covered include:
- Greeting guests
- Identifying and dealing with special needs
- Anticipating needs of the guest
- Up-selling items
- Presentation of the check
- Preparation before service (mise-en-place)
- The importance of teamwork
- Timing and pacing of service
- Time saving techniques
- Proper attire and personal hygiene
This seminar is also customizable, based on your facility and type of service. Use the Super Service Customizable Outline to choose the sections that need emphasis in your organization and make notes of specific policies of which your instructor should be aware.
Contact MHEF's Instructional Sales Support team to schedule a class for your operation.
