Crisis Management
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Crisis Management
Crucial to crisis management is the ability to identify and evaluate a crisis. The crisis management course designed for hospitality professionals is useful for key employees through upper management. Participants will evaluate sample crisis situations and learn how to evaluate priorities during a crisis. Crisis reporting and communication will also be modeled. The class culminates with role playing mock-crises and a debriefing.
CORE OUTCOMES – Participants should be able to:
- Identify if a situation is a crisis
- Understand the next step in an escalating situation
- Evaluate the potential harm to person or property
- Contact appropriate emergency services in the event of a crisis
- Complete a safety inspection of their building
Register for Crisis Management
(You can find registration information on MHEF's Training Calendar under "Management Development.")
Contact MHEF's Instructional Sales Support team to schedule a private class for your group.
